We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of personal information that you may provide to us.


Personal Information:

When we refer to personal information we mean information that we directly collect from you, from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.


Why do we collect your Personal Information?:

We collect and receive personal information from our customers, affiliates and partners or from other organisations in order to contact you regarding our service status or for billing related issues and to provide you with up to date information on our services and the current state of your account(s) with us. From time to time we may offer other products and services.

We may display your website address on our website or on our promotional material to our potential customers. We may use your personal information for credit worthiness check, statistical and marketing analysis purposes, and research and development purposes.


Security of Personal Information:

All connections to Host Liberty's order system are encrypted through the use of SSL. The data sent between the end user and Host Liberty's ordering system are encrypted. However, even with such encryption it is possible for a third party such as your ISP to see what URL is being accessed. When a credit card is submitted, the credit card data is encrypted before being stored within an internal database. Host Liberty's client portal system is additionally protected by a cloud based firewall and security system.


Third Party Access:

Host Liberty protects personal information of clients. However, data may be disclosed under the following circumstances:

1. If required by law due to a subpoena or court order.
2. Information will be made available to carry out normal task such as requested technical support or billing.
3. If required in order to register a domain name.
4. Trusted third parties that are required for normal business activities such as processing credit card payments.
5. If required, we may disclose your personal information to credit or fraud agencies or debt recovery agencies for verification or debt collection purposes.

Use of Cookies:

Host Liberty uses cookies for tracking of sessions across our website. These cookies identify your session and store information that may be required to fulfill an order. Cookies are also used to track referral links which may be used to track third party pages that led to a successful order of services. Without cookies enabled we cannot guarantee that the website and your experience of it are as we intended it to be.

Find out more about cookies and what you can do about them.
Also learn how to control and disable the cookies you don’t want.


Data Retention:

Personal data is kept as long as there is a business need to keep the data. Personal information like payment history is kept for tax and accounting purposes.

Personal information can be controlled through our account portal under the update contact information section. If you are unable to make changes please contact our support by using the contact page.

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