Please Read These Refund Policy Carefully

Welcome to the (the "Site"). By accessing this Site, you agree to be bound by the terms and conditions and our Refund policy below (the "Refund"). If you do not agree to all of the Refund Policy, please do not use the Site. You agrees to indemnify and hold harmless from any claims resulting from the use of our services.

Your satisfaction is our top priority and we’re confident you’ll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 7 days for a refund as follows.
• If you cancel within 7 days you receive a full refund on your hosting service.
• Please note that our money-back guarantee only apply to shared hosting, reseller hosting, WordPress hosting or any form of web hosting, but does not apply to Dedicated server, vps and most add-on products such as domain registration, ip address, whmcs license or any form of license, ssl certificate, siteLock, codeguard and email security services, given the unique nature of their costs and setup.

All payments to are non-refundable (unless covered by Money Back Guarantee). This includes any setup fees and monthly fees regardless of usage.
We are confident that you’ll be pleased with the performance and support, however for your peace of mind we offer a no-quibble 7 Days Money Back Guarantee on all shared hosting plans, managed hosting and other hosting service. We take pride in our business so we’ll probably ask you why you are leaving, but you will get a refund of hosting fees (remainder of the term) within 72 hours of requesting it.


Request refunds only through the billing department our member area, please do not do request a refund through a third party payment. If you request a refund via a third party such as dispute, then you have violated the agreement with us.

Please Take note of the following Refund Restrictions

1. Refund not applicable on domain registration fees.
2. Refund not applicable on Dedicated server and VPS purchase. Please request for a test IP or test account before purchase
3. Refund not applicable for License service and Addons such as ssl certificate, siteLock, codeguard and email security.
4. Refund not applicable for express service clients.
5. Refund not applicable for any delays out of our control.
6. Refund not applicable if your service not have problem.
7. Refund not applicable if our server not have issue.
8. Refund can not be requested if service is more than 7 days

Please note, that we reserve the right to reject your refund request for any reason at any time.


If you have any questions about this Refund Policy Agreement, please contact us by email or regular mail at the following address

Host Liberty Ltd
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom
Phone: +44 7452 175051 (Calls & WhatsApp)

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